Terms & Conditions

WELCOME

Welcome to our website introducing and describing our company and its innovative products. We trust that you find our information readily available and your questions easily answered. If not, please contact us at info@VIFsports.com. Below describes our Terms of Use, which applies to all of your transactions with VIF and visits to VIFsports.com. The terms and conditions may change from time to time as circumstances change. It is your responsibility to be familiar with the most recent terms and conditions, which will be indicated below.

Please note that we understand your concern that your personal data needs to be protected. We make your concern our priority. Accordingly, all of your personal data is treated in complete conformance with the current legal data protection requirements as described below under our Privacy Policy.

DISCLAIMER

We do not guarantee that all the items available at the VIFsports.com web shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you shortly by phone or by e-mail. VIF cannot warrant that the content of VIFsports.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. VIF may at any time change the content of the site. Though VIF strives to always display the correct texts, images and pricing in the site and web shop, errors can occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled.

Part of the services mediated through VIFsports.com are performed and concerned for by outside organizations. In situations where VIF act as an agent for such services, we cannot be held responsible for any errors resulting from their activities. VIF cannot be held responsible for any damaged caused from using the site or for that matter not being able to use the site. VIF cannot guarantee a problem-free uninterrupted and secure access to the web site.

SHOPPING AT VIFSPORTS.COM

Shopping directly at VIFsports.com is a convenient service for our customers. We’re open 24/7 for you to find your favorite items. The full line from every collection will be made available as soon as they arrive at VIF. When you receive your package you can try your gear in the privacy of your own home and we have a 14-day return period if you need to send something back for a full refund. We operate Monday to Friday 9am - 5pm (working days) and not on public holidays.

SIGN IN OR REGISTER

Registration is free and easy to complete. When registering on our website, we will save the information necessary to fulfill your orders. We will not sell or in any other way let anyone else use your information. Please read our Privacy Policy for more information about how we will use your personal information.

UNCOLLECTED ITEMS

Shipping costs will not be refunded for uncollected items

COPYRIGHT PERMISSION NOTICE

Copyright in the documents (including, without limitation, the trade marks of VIF, logos, graphics, text, photos, designs, logos, icons, images, data and software) provided in this web site are owned by or licensed to VIF Sunglasses, s.r.o., Legal Registration #11685999, registered by City Court in Prague, Czech Republic, file  C 352878/SL1/MSPH.

VIF may in the Terms and Conditions be referred to as ‘us’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-comercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from VIF Sunglasses, s.r.o.. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please view our contact pages.

VIOLATION OF RULES

VIF reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

FORCE MAJEURE

In case of Force Majeure, VIFs’ obligations are suspended. The contract between you and VIF can in such cases be partially or fully terminated by yourself or by VIF. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, UFO`s, natural disasters or similar events. VIF will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.

PAYMENT METHODS

All transactions on VIFsports.com are processed using GoPay, a third party secure online payment gateway that encrypts your card details in a secure host environment. All customers paying by card are subject to validation checks. VIF makes the reservation to delay any order if we suspect a further security control is needed. For security reasons, we do not store any payment information in our database.

CREDIT CARD

We accept all major credit and debit cards: Visa, MasterCard, Discover & American Express. When placing an order the full amount is reserved on your account by VIF. Payment is debited from your card at time of dispatch.

PAYPAL

PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or PayPal- balance directly, and your payment details are never shared with the merchants.

ORDER PROCESS & CONFIRMATION

All orders are processed within two business days at VIF´s warehouse in Czech Republic in Europe. Shipping takes between 2 and 9 working days depending on where in the world you are located. We operate Monday to Friday and not on public holidays. A preliminary confirmation will be sent to you by email when your order is placed. Once your package is shipped we will send you an email with final confirmation.

TAXES AND DUTIES

For orders to the European Union prices include VAT. All countries within the European Union are shipped to on a DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the price displayed at checkout.

COLLECTING INTERNATIONAL ORDERS

VIF delivers within select countries in Europe (see list of countries below). Due to courier restrictions and the risk of credit card fraud we cannot deliver to PO Boxes. If you wish to send products to more than one address, please place one order for each address. You will be charged for shipping on each order.

EU orders are shipped with UPS.

VIF DELIVERS TO THE FOLLOWING COUNTRIES WITHIN EUROPE

Austria, Belgium, Croatia, Denmark, France, Germany, Hungary, Italy, Netherlands, Poland, Portugal, Slovenia and Spain. For orders to the Czech Republic and Slovakia, use our local shop www.vifsports.cz.

UNCOLLECTED ITEMS

Shipping costs will not be refunded for uncollected items.

STANDARD DELIVERY TIMES

Standard delivery time is between 3-4 working days. UPS will send you parcel tracking after processing your order.

SHIPPING COST

We offer free standard delivery for orders over the total cart value of 100 EUR.

For shipments under this values, for standard delivery, we charge 7 EUR.

VIF SPORTS ONLINE STORE RETURN PROCESS

To return an item you must contact us within 14 days from the date your package arrives. VIF is not responsible for any damage or loss of returned packages and we suggest that you insure the returned package(s) through the carrier and obtain and keep your tracking number until your refund has been processed. Returns must be in new condition and include all original tags product packaging. The Manufacturer’s packaging must be clear of writings or markings.

REFUNDS

Credit card refunds are credited back to the bank account stated in the Return and Refund Policy Form.

PayPal refunds are credited back to the PayPal account. Refunds are issued as soon as VIF has fully processed the return and received the returned goods. This can take up to 10 business days.

RETURN SHIPPING METHODS -

Please use the shipping method of your choice to return your package back to VIF. Return shipping costs and other incidental fees are the sole responsibility of the customer.

In cases where VIF has shipped an incorrect item, VIF will cover the shipping fee, please contact us at info@vifsports.com.

GOVERNING LAW

These terms of use are construed in accordance with Czech law and you agree that the Czech courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may be different from the laws in the Czech Republic and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

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